You can pick up Le Bijoux jewelry on our Tiktok Lives channel: lebijoux.jewelry
Broadcast Time:10 p.m. - 12 a.m. EST.
Thank you for choosing our products during the live stream! Here are a few important notes to ensure a smooth transaction:
How to Purchase：Please enter the price of the product in the comment section first, for example, if the product is priced at $99, please enter $99 in the live stream and if the purchase is successful, we will announce the winner in the live stream.
CONFIRM ORDER AMOUNT: After the live broadcast, we will confirm your total amount and contact you via private message on tiktok. You will then need to pay at the tiktok live payment link on our website, adding as many quantities as your total. If the total amount of your order is more than $100, we will offer you free shipping, but Le Bijoux is not responsible for any taxes incurred by the buyer.
Payment Time:Please pay on the same day. If payment is not made after 24 hours, we will not notify you and the order will be automatically canceled and the item will be resold. Please mention your tiktok account at the time of payment for final confirmation.
Cancellation Policy:Orders cannot be canceled once placed. Orders will be packed on the same day they are placed. Fulfilling your order requires a coordinated and labor-intensive effort from our entire live team and after-sales delivery team. Therefore, we regret that we are unable to fulfill order cancellation requests. Thank you for your understanding.
Customer ServiceIf:You have any after-sales problems, please contact us at bijouxbeyou9@gmail.com. We will deal with your problem in time. In order to ensure the smooth running of the live broadcast and avoid delaying other customers, we will not deal with after-sales problems during the live broadcast. Thank you for your support and cooperation. This is not an ordinary shopping experience! Interact with us in friendly real-time as we show you crystals, answer your questions, and offer personalized advice.
Shipping
Please visit our Shipping page for complete details. All of our shipments require an adult (21+) signature upon delivery. We can ship to any permanent address (including your place of work). Please contact us if you need to reroute or change your shipping address. International: We ship to a limited number of countries (see full list here) via FedEx International Economy. Customer is responsible for all shipping and all customs charges.
Warranty
We are proud to offer a six-month warranty on every product, so you can rest assured that whenever your jewelry needs repair, we will take good care of it. We stand by our work. We will repair your jewelry for as long as you own it. Our skilled repair experts will assess your jewelry and maintain open communication with you to discuss the work required and any associated costs. If your gemstone requires repair please contact us by email and we will send you a form to register. You can then send us the item for repair and any additional costs will be borne by you. Please contact us for details. If you send us the item without consulting us, we cannot be held responsible.
